Privacy Policy

CQE Privacy Policy

1. Data Protection

As a platform developed by LSE Research and Innovation, Care Quality Evaluation adheres to the data protection standards observed by The London School of Economics and Political Science (LSE). We are committed to safeguarding your personal data in compliance with the Data Protection Act 2018. Our privacy policy is fully aligned with the current UK Data Protection Legislation, including the General Data Protection Regulations (GDPR) and the Privacy and Electronic Communications Regulations (PECR).

2. Data Collection and Use

2.1 Data Collection

Your personal information may be collected through web-based forms for inquiries, feedback, registration, and other interactions. When you use our website, we may gather and process the following data about you, which may be utilised for research and marketing purposes:

  • Details of your visits to our platform and the resources you access, including, but not limited to, traffic data, location data, and other communication data.
  • Information you provide on our website forms.
  • Information provided when you communicate with us through subscriptions to newsletters or any other forms of communication.

Care Quality Evaluation will securely hold your personal data in accordance with the Data Protection Act 2018, under which it is fully registered.

2.2 Use of Data

To best serve you, the information we collect and store regarding your use of our website allows us to optimise your platform experience. Additionally, we may use this information for the following purposes:

  • To fulfil our contractual commitments to you.
  • To enable you to receive information from other branches, such as LSE Research Support, LSE Consulting, LSE Innovation, or from The London School of Economics and Political Science.
  • To notify you about any changes to our website, such as improvements or updates to services/products that may affect our offerings.

2.2 Note on Commercial Clients

If you are registering with us as a commercial client, we may request the following personal information: Company Name, Company Address, Contact Person, Email, Telephone Number, Bank Details, VAT, and Registration Number. We will use your data to administer our contracted duties with you, including processing payments (where applicable), contacting you, and ensuring that both parties meet any legal obligations that we are party to.

3. Data Processors

Care Quality Evaluation may interact with client websites that use data processors for their own operations. Care Quality Evaluation may also utilise data processors for communication and marketing purposes, such as SurveyMonkey, Mailchimp, Google, and LSE. We will keep this section updated as and when we make additions to our list of processors.

4. Third Party Links

You may encounter links to third-party websites on our platform. These websites should have their own privacy policies, which we recommend you review. We do not accept any responsibility or liability for their policies, as we have no control over them.

5. Data Processing Outside the EU

As a platform that engages with service providers and organisations globally, we may process data in locations outside of the European Union. In such instances, we commit to complying with legal requirements and will take all reasonable steps to ensure that your data is protected.

6. Accessing Your Data

Under the GDPR, you have the right to access the personal information you have provided to us by requesting a copy of all or part of it. In accordance with the regulations, we will provide you with this copy upon request at no cost.